A) MY TRAVELER PROFILE

Account related:

  1. How to create a Traveler account?
    Here are few steps that will help you to start your journey with Trayaa
    • Please click on sign up to create your traveler account.
    • Fill up all required details.
    • After clicking on sign up you will receive a verification mail on your registered email ID.
    • Verify your Trayaa account by clicking on the link received via email
    • Now you can sign in with your email ID & password.
  2. How to log in to Traveler account?
    • Login with Email ID & password:Please enter your email ID & password on log in page and click on sign in.
    • Log in with social media: You can log in at Trayaa with Facebook or Google+, just click on respective icons on log in page and you will be logged in successfully.
  3. How to register using friends Invite link/ referral link?
    • Click on invitation link received from your friend
    • You will be redirected to play store
    • You will be redirected to play store
  4. How to change mobile number for my Traveler account?
    • Open your traveler profile
    • Click on edit option
    • Enter your new mobile number in place of your previous mobile number.
    • Click on update profile. Your new mobile number will get updated
  5. I forgot password for my account?
    • Please click on ‘forgot password’ option displayed on login screen.
    • Enter your registered email ID and submit.
    • Enter OTP received on your email ID and set new password for your traveler profile.
    • Click on submit to change your password successfully.
  6. How to change my password?
    • Open your traveler profile
    • Click on change password option
    • Please enter your old and new password in respective field.
    • Click on change password to change your password successful.
  7. How can I invite my friend to Trayaa?
    • Click on ‘Invite Friends’ option present on home page of your traveler account.
    • You will get different options like whats app, messenger, email, Facebook, etc. for sending invitation. Choose a suitable alternative and send an invitation link to your friend.
    • Your friend will receive your invitation link and can join ‘Trayaa’ through the invitation link.
  8. What benefits you will get for inviting your friends on Trayaa?
    • When your friend joins and completes his ‘first travel’ on ‘Trayaa’ through your invitation link you will be rewarded.

B) PAYMENT

  1. How to make a payment to Travel Yaar?
    • Once you get customized itinerary of your choice from travel yaar. Please click on accept button displayed at the end of itinerary to confirm your travel and proceed for the payment to travel yaar. A ‘payment mode’ screen will open.
    • A payment mode screen will open giving you payment option of Paypal
    • Please select payment method and make a payment after entering required details.
      OR
    • You also can pay by directly visiting travel yaar’s profile to whom you have to pay.
    • Please click on Pay button on travel yaar’s profile.
    • A payment mode screen will open giving you payment option of ‘Paypal’.
    • Please select payment method and make a payment after filling out required details.

C) ADD TRAVEL

  1. How do I add travel?
    • Click on ‘Add Travel’ option present on sliding Menu.
    • Enter details about the location you are travelling from.
    • Enter details about destination.
    • Add more travel details like your travel budget, no. of adult/kids
    • Select your journey period.
    • Select preferred activities you want to explore.
    • Post some additional details for travel Yaar.
    • Click on check box if you want to travel with travel yaar.
    • Click On submit option to add your travel successfully.

D) MY TRAVEL

  1. How do I check my added travel?
    • Click On ‘My Travel’ icondisplayed on your main screen.
    • You can check your added travel from respective region under upcoming travel option.
  2. How do I Check my travel has been confirmed with travel yaar or not?
    • Click on ‘My Travel’ icon displayed on your main screen.
    • You can check your confirmed travel from respective region under confirmed travel option.
  3. How do I check my past travels?
    • Click on ‘My Travel’ icon displayed on your main screen.
    • You can check your past travel from respective region under past travel option.
  4. How do I check received itineraries for my added travel
    • Click on ‘My Travel’ icon displayed on your main screen.
    • Click on a region of your travel under upcoming travel option.
    • You can check itineraries received from different travel yaars for your travel request.
  5. How to customize itinerary with travel yaar?
    • Click on ‘My Travel’ icon displayed on your main screen.
    • Click on a region of your travel under upcoming travel option.
    • Click on itinerary received from travel yaar which you want to customize.
    • At the end of the itinerary you have given Chat/ Call option for connecting with travel yaar.
    • Chat/ Call with travel yaar and customize your travel plan as you want.
  6. How to accept/reject an itinerary received from travel yaar?
    • Go to the itinerary you want to accept/reject.
    • You can accept/reject itinerary by clicking on respective option given at the end of itinerary.

INSTA TRAVEL

  1. How can I check travel yaars/ travelers around my location?
    • Click on sliding menu icon of your traveler account.
    • On menu list you will see an‘InstaTravel’ option.
    • Please turn it on to check travel yaars and travelers around your current location.

BECOME TRAVEL YAAR

  1. How do I become travel yaar?
    • Click on ‘Become travel Yaar’ option present on sliding menu list.
    • Application will redirect you to play store/apple store for downloading Travel Yaar application.
    • Download & install Travel Yaar application.
    • Click on ‘sign up’ & fill up all the sign up details as required.
    • Once you submit your profile you will receive a verification email on your registered email. Please click on verification link provided on email to activate your ‘Travel Yaar’ account.
    • You can sign in to your ‘Travel Yaar’ profile after it gets approved from ‘Trayaa Admin’.The admin may contact you for verification.
    • You will be notified through email after admin approves your profile.
*For any other query related to application functioning please contact us on info@trayaa.com

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